Frequently Asked Questions
Everything you need to know about our premium home decor and prints.
What is the typical shipping timeframe for my order?
We aim to process all orders within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take up to 14-21 business days depending on your location.
Do your art prints come with frames?
Our prints are available both framed and unframed. You can select your preferred framing option, including high-quality timber, black, or white finishes, directly on the product page.
What is your return policy for home decor items?
We offer a 30-day return policy for most items in original condition. Please note that custom-made prints and sale items are final sale and cannot be returned unless they arrive damaged.
How are the products packaged to prevent damage?
We take great care in our packaging. Unframed prints are rolled in heavy-duty mailing tubes, while framed art and fragile decor are secured with protective corners and bubble wrap in reinforced cardboard boxes.
Can I request a custom size for a specific art print?
Yes, we love creating the perfect fit for your space. Please contact our customer support team with the name of the print and your desired dimensions for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.